Privacy Policy

1. Information We Collect

When you use NeuroAGI, we collect the following categories of information:

Account Information: Your name, email address, and authentication credentials provided during signup through our authentication provider (Clerk).

Content You Submit: Public video URLs you submit for analysis. We download the video content temporarily to extract audio for processing. The extracted audio clip (up to 60 seconds) is stored in secure cloud storage for analysis.

Scan & Analysis Data: Brain-region activation scores, transcript text, metadata, and AI-generated analysis results produced by our processing pipeline.

Conversation Data: Messages exchanged with NeuroAGI's AI chat, including questions about your scan results and the AI's responses.

Payment Information: If you subscribe to NeuroAGI Pro, payment details are collected and processed directly by Stripe. We do not store your credit card number, CVC, or full payment credentials on our servers.

Usage Data: Pages visited, features used, device information (browser type, operating system), and analytics data collected through Vercel Analytics.

2. How We Process Your Content

When you submit a video URL for analysis, the following processing occurs:

1. The video is downloaded from the public URL you provide. 2. Audio is extracted and clipped to a sample for analysis. 3. The audio sample is stored securely in cloud storage. 4. The content is processed through NeuroAGI's proprietary cognitive engine to generate brain-region activation predictions. 5. Results (scores, transcripts, and metadata) are stored in our database and associated with your account.

Original downloaded video files are deleted after audio extraction is complete. Audio clips are retained to enable re-analysis and to improve the Service.

AI-powered interpretation and analysis of your results is performed by NeuroAGI's proprietary intelligence system, which may use third-party infrastructure providers (see Section 5).

3. How We Use Your Information

We use your information to: provide, maintain, and improve the Service; generate scans and AI analysis; personalize your experience and recommendations; process payments and manage subscriptions; communicate with you about updates, features, and security notices; analyze usage patterns to improve our platform; and comply with legal obligations.

4. Data Storage & Security

Your data is stored using industry-standard encryption and security practices. We use Supabase (built on PostgreSQL) for structured data storage, which provides enterprise-grade security, encryption at rest, and encryption in transit.

Audio files and media assets are stored in Supabase Storage with access controls. We do not sell, rent, or trade your personal data to third parties for advertising or marketing purposes.

5. Third-Party Services

We use the following third-party services to provide the Service:

Clerk — Authentication and user account management.

Supabase — Database, file storage, and backend infrastructure.

Modal — Serverless GPU compute for running AI inference models.

Anthropic (Claude) — AI language model used for conversational analysis and recommendations.

Stripe — Payment processing and subscription management.

Vercel — Web hosting and analytics.

Each third-party provider processes data in accordance with their own privacy policies. We share only the minimum data necessary for each provider to perform its function.

6. AI & Machine Learning

NeuroAGI uses AI models to analyze content and generate insights. Your scan data and conversation history may be used to provide personalized analysis within the Service. We do not use your personal data to train or fine-tune any third-party AI models.

We may use anonymized, aggregated data to improve our proprietary analysis systems and overall Service quality.

7. Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember your preferences (such as dark mode), and collect analytics data. You can disable cookies through your browser settings, though this may affect Service functionality.

8. Data Retention

Account data is retained for as long as your account is active. Scan results and analysis data are retained to allow you to access your history. Conversation data is retained to provide continuity in your AI interactions.

If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements).

9. Your Rights

You have the right to:

• Access your personal data and request a copy of it.

• Correct inaccurate or incomplete personal data.

• Delete your personal data and account.

• Object to processing of your data in certain circumstances.

• Export your raw scan data at any time in machine-readable format.

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.

10. Children's Privacy

The Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected data from a child under 18, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

12. Contact

For privacy-related questions, requests, or concerns, contact us at [email protected].

NeuroAGI Inc.
525 3rd Avenue, Suite 102
Longmont, Colorado 80501